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Complaints

The principle of returning the goods

 

goods purchased in our online store you can cancel for any reason within 10 days from the receipt of goods. The resignation must be reported to the office by sending us a letter of withdrawal. After sending the letter, you should return the product to the company within 2 working days at their own expense to the following address:

Artur Grochowski
ul. Sikorski, 8 / 22
11-200 Bartoszyce

 

>> Link to the form of returning the goods <<

period between sending the letter, and the delivery of the goods can not be longer than 10 days. Withdrawal shall be free from payment of any sum, or odstępnego. However, returned goods can not bear traces of use and possession of the original packaging intact. Together with the returned product must be sent an invoice of purchase. If the invoice also contains other goods not recoverable, then after changing the order to send you an invoice correction. Guarantee the return of the product price within 14 days of its receipt. Cost of delivery and return of the product is not returned by the store. If it is found that the returned merchandise bears traces of use, it has no packaging or packaging company is damaged goods will be returned to the buyer's expense.

At the same time to inform you that we do not accept any items returned to us COD.

person responsible and liable for providing return intact to the customer is .







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